At Trenviq, we aim to deliver your orders safely, efficiently, and on time. This Shipping Policy explains where we ship, delivery timelines, shipping charges, and important information you should know before placing an order with us.
Currently, Trenviq ships only within India. We do not offer international shipping at this time. Orders placed with delivery addresses outside India will not be processed.
We are proud to offer FREE SHIPPING to customers across Jammu & Kashmir as a special initiative to support our local community. All eligible orders delivered within Kashmir are shipped at no additional cost.
Jammu & Kashmir:
✅ Free Delivery on all orders
Rest of India:
🚚 Shipping charges (if applicable) will be calculated and displayed at checkout based on your location and order details.
Shipping fees, once paid, are non-refundable except in cases of approved damaged product returns.
Orders are usually processed within 1–3 business days after order confirmation
Orders placed on weekends or public holidays will be processed on the next working day
You will receive order confirmation and shipping updates once your order is dispatched
Jammu & Kashmir: 3–6 business days
Other Indian States: 4–8 business days
Delivery timelines may vary depending on location, courier service availability, weather conditions, or unforeseen circumstances.
Once your order has been shipped, you will receive a tracking ID via email or SMS. This will allow you to track your shipment and stay updated on delivery progress.
Please ensure that your shipping address and contact details are accurate
Trenviq is not responsible for delays caused by incorrect or incomplete address information
If a delivery attempt fails due to unavailability, the courier may attempt re-delivery as per their policy
While we strive to meet estimated delivery timelines, delays may occur due to:
Weather conditions
Regional restrictions
Courier partner issues
Natural or unforeseen events
Trenviq will not be liable for delays beyond our control, but we will always try to keep you informed.
If you have any questions regarding shipping, delivery timelines, or order status, feel free to reach out to our support team. We’re always happy to help.
